Legal notice

This Legal Notice provides important information about the ownership, operation and permitted use of the forever22.shop website.

It should be read together with our Terms of Service, Privacy Policy, Shipping Policy and Return and Refund Policy.

1. Website Operator

This website is operated under the following name:

Company/Brand Name: forever22.shop
Website: https://forever22.shop
Email: info@forever22.shop
Telephone: +44 7755410909
Business Address: FLAT 5, MERLIN COURT, 66A GURNELL GROVE, LONDON, United Kingdom

forever22.shop is an online retailer specialising in clothing and fashion products.

Unless expressly stated otherwise, contracts for products purchased through this website are entered into between the customer and forever22.shop.

2. Shopify Platform

Our online store is hosted and supported by Shopify.

Shopify provides the ecommerce technology that allows us to display products, receive orders and operate our checkout. Shopify is not normally the seller of the clothing products displayed on forever22.shop.

Questions or complaints concerning products, payments, orders, delivery, returns or refunds should be directed to forever22.shop using the contact details in this Legal Notice.

Certain Shopify consumer services, including Shop or Shop Pay, may be provided directly by Shopify and may be subject to Shopify’s own terms and privacy policy.

3. Purpose of This Website

This website is intended to:

• Provide information about forever22.shop;

• Display clothing and fashion products;

• Allow customers to place online orders;

• Provide order, delivery and customer-service information;

• Publish our store policies;

• Provide fashion, sizing, product-care or other general information where available.

The content of this website is provided primarily for general information and online shopping purposes.

4. Product Information

We take reasonable care to ensure that product information is accurate, clear and up to date.

Product information may include:

• Photographs;

• Colours;

• Measurements;

• Size information;

• Materials;

• Product descriptions;

• Care instructions;

• Prices;

• Availability.

The appearance of colours may vary depending on your screen, device and display settings. Clothing measurements may also vary slightly depending on the product and measurement method.

These reasonable technical differences do not reduce your right to receive goods that are of satisfactory quality, fit for their intended purpose and consistent with their description.

If you are unsure about a product, contact us at info@forever22.shop before placing an order.

5. Prices and Availability

Product prices and availability may change from time to time.

The price applicable to an order will be the price displayed and confirmed at checkout, subject to the provisions concerning genuine and obvious errors in our Terms of Service.

Adding a product to a shopping basket does not reserve it.

If a product becomes unavailable after an order has been submitted, we will contact the customer and provide an appropriate refund for any unavailable item.

Any applicable taxes, delivery charges or other mandatory amounts will be displayed or explained before the customer submits the order.

Standard shipping is provided free of charge in accordance with our Shipping Policy.

6. No Professional Advice

General information published on this website, including fashion, styling, sizing and product-care information, is provided for informational purposes.

It should not be treated as medical, legal, financial or other regulated professional advice.

Customers should follow the care label and product-specific instructions supplied with each garment. If professional advice is required, customers should consult an appropriately qualified person.

7. Intellectual Property

Unless otherwise stated, all content made available through forever22.shop is owned by, licensed to or lawfully used by forever22.shop.

Protected content may include:

• The website design and layout;

• Written content;

• Product descriptions;

• Photographs and graphics;

• Logos and branding;

• Icons;

• Videos;

• Promotional materials;

• Downloadable materials;

• Software and website elements.

This content may be protected by copyright, trademark, database right and other intellectual property laws.

You may view and use the website for personal, non-commercial shopping purposes.

Without prior written permission, you may not:

• Copy substantial parts of the website;

• Republish website content;

• Reproduce photographs or product descriptions for commercial use;

• Sell, license or commercially exploit our content;

• Modify or create derivative works from protected content;

• Use our branding in a misleading way;

• Remove copyright or ownership notices;

• Use automated tools to extract substantial website content;

• Present our content as your own.

Nothing on this website grants a licence to use the forever22.shop name, logo or branding except as expressly permitted in writing.

8. Trademarks and Third-Party Rights

The forever22.shop name, logo and other brand elements may be protected as trademarks, trade names or other intellectual property.

Names, logos and trademarks belonging to third parties remain the property of their respective owners. Their appearance on this website does not imply ownership by forever22.shop.

References to third-party brands are used only where reasonably necessary to identify products, services, compatibility or service providers.

9. Reporting Intellectual Property Concerns

We respect legitimate intellectual property rights.

If you believe that content on this website infringes your copyright, trademark or another legal right, contact:

Email: info@forever22.shop

Please provide:

• Your full name and contact details;

• Identification of the protected work or right;

• Identification and location of the allegedly infringing content;

• An explanation of the alleged infringement;

• Evidence that you own or are authorised to act for the relevant rights holder;

• A statement that the information supplied is accurate.

We will review properly supported notices and take appropriate action where necessary.

Knowingly submitting false or misleading infringement claims may have legal consequences.

10. Customer Reviews and Submitted Content

If customers can submit reviews, comments, photographs or other content, the individual submitting the content remains responsible for it.

Submitted content must not:

• Be false or misleading;

• Infringe intellectual property rights;

• Violate privacy or data protection rights;

• Be defamatory, threatening or discriminatory;

• Contain unlawful, obscene or abusive material;

• Contain malware, spam or unauthorised advertising;

• Misrepresent a customer’s genuine experience.

We may moderate or remove content where reasonably necessary for legal, security or policy reasons.

We will not knowingly edit genuine customer reviews in a manner that misrepresents the customer’s opinion.

Further terms concerning submitted content are available in our Terms of Service.

11. Permitted Use

You may use this website only for lawful purposes.

You must not:

• Attempt to gain unauthorised access to the website or related systems;

• Interfere with the website’s security or operation;

• Introduce viruses, malicious code or harmful technology;

• Use the website to commit fraud;

• Submit false payment or customer information;

• Impersonate another person;

• Harvest personal information unlawfully;

• Manipulate reviews, discounts, orders or promotions;

• Use the website in a way that infringes another person’s rights;

• Carry out excessive automated scraping or similar activity;

• Use website content to create a misleading or competing service.

We may take reasonable and proportionate action to protect our website, customers and legal rights.

12. Website Availability

We take reasonable care to keep the website available and functioning correctly.

However, access may occasionally be interrupted because of:

• Scheduled maintenance;

• Security updates;

• Technical problems;

• Hosting or network disruption;

• Events outside our reasonable control;

• Changes required to improve the website.

We do not promise that every feature will always be available without interruption.

Temporary website unavailability will not remove rights that customers have in relation to existing orders.

13. Accuracy and Corrections

We take reasonable steps to review website content, but occasional typographical, technical or administrative errors may occur.

Where we identify an error, we may correct the website content.

A correction will not normally change an order that has already been accepted unless:

• The correction is required by law;

• The error was obvious and could reasonably have been recognised as an error;

• The change benefits the customer;

• The customer agrees to the change.

Further information about product and pricing errors is provided in our Terms of Service.

14. Third-Party Links

Our website may contain links to independent third-party websites or services, including:

• Payment services;

• Delivery tracking websites;

• Social media platforms;

• Review services;

• Shopify consumer services;

• Other information resources.

Third-party websites are controlled by their respective operators and may have their own terms and privacy policies.

A link does not necessarily mean that forever22.shop endorses or controls the third party.

We are not responsible for the independent content, security or practices of third-party websites that we do not control, except where applicable law provides otherwise.

Customers should review the terms and privacy information of a third-party website before using it.

15. External Communications

Official communications from forever22.shop will normally be sent from an email address associated with our domain or through the contact details provided during checkout.

We will not ask customers to provide account passwords by email.

If you receive a suspicious message claiming to be from forever22.shop, do not provide sensitive information or make payment through an unverified link. Contact info@forever22.shop to confirm whether the communication is genuine.

16. Consumer Rights

Nothing in this Legal Notice excludes or limits the legal rights of consumers.

Goods purchased from forever22.shop must meet applicable legal requirements, including requirements concerning quality, fitness for purpose and correspondence with their description.

Information about ordering, delivery, cancellation, returns, refunds and faulty products is available in our:

• Terms of Service;

• Shipping Policy;

• Return and Refund Policy.

If any statement in this Legal Notice conflicts with a mandatory consumer right, the mandatory consumer right will take priority.

17. Responsibility for Loss or Damage

We are responsible for foreseeable loss or damage caused by our breach of a legal duty, breach of contract or failure to use reasonable care.

Loss or damage is foreseeable where it is an obvious consequence of the breach or where both parties knew that it might occur when the relevant contract was formed.

We are not responsible for loss or damage where:

• It was not caused by our breach or failure;

• It was not reasonably foreseeable;

• It resulted from inaccurate information supplied by the customer;

• It resulted from an event outside our reasonable control and we took reasonable steps to reduce its effect.

Our products and website are primarily provided for personal and domestic use. We are not normally responsible for commercial losses resulting from unauthorised business use, including loss of profit, revenue or business opportunity.

Nothing in this Legal Notice excludes or limits our responsibility for:

• Death or personal injury caused by negligence;

• Fraud or fraudulent misrepresentation;

• Breach of statutory consumer rights;

• Defective products where responsibility cannot be excluded;

• Any other responsibility that cannot lawfully be excluded or limited.

18. Data Protection and Privacy

We process personal information in accordance with our Privacy Policy and applicable data protection law.

Our Privacy Policy explains:

• What personal information we collect;

• How and why it is used;

• Our lawful bases for processing;

• Who may receive the information;

• International data transfers;

• Data retention;

• Customer privacy rights;

• How to make a privacy complaint.

We may use cookies and similar technologies as described in our Privacy Policy and cookie settings.

For privacy enquiries, contact info@forever22.shop.

19. Security

We use reasonable technical and organisational measures intended to protect the website and personal information.

However, no internet transmission or online system can be guaranteed to be completely secure.

Customers are responsible for using secure devices, keeping account credentials confidential and notifying us if they suspect unauthorised account activity.

Nothing in this section reduces any security obligations imposed on us by applicable law.

20. Relationship with Other Policies

This Legal Notice should be read together with the other policies published on forever22.shop.

Where a specific issue is addressed by another policy:

• Orders and website use are governed by our Terms of Service;

• Personal information is governed by our Privacy Policy;

• Delivery is governed by our Shipping Policy;

• Returns and refunds are governed by our Return and Refund Policy.

Mandatory legal rights take priority over any inconsistent policy wording.

21. Changes to This Legal Notice

We may update this Legal Notice to reflect changes to:

• Our business information;

• Website functionality;

• Products or services;

• Applicable law;

• Our policies or operational practices.

The revised notice will be posted on this page with an updated date.

Changes will not normally reduce rights that have already arisen under an accepted order.

22. Governing Law

This Legal Notice and use of the website are governed by the laws of England and Wales.

Consumers living in Scotland, Northern Ireland or another country will continue to benefit from mandatory legal protections available in the place where they live.

Nothing in this Legal Notice prevents a consumer from bringing a claim in a court available to them under mandatory applicable law.

23. Complaints

If you have a question or complaint concerning the website, a product or an order, contact us:

Email: info@forever22.shop
Telephone: +44 7755410909

Please include your name, order number where applicable and a clear description of the issue.

We will review complaints fairly and aim to respond within a reasonable period.

24. Copyright Notice

© 2026 forever22.shop. All rights reserved.

No part of this website may be reproduced or commercially exploited without prior written permission, except where permitted by law.

25. Contact Information

forever22.shop
Website: https://forever22.shop
Email: info@forever22.shop
Telephone: +44 7755410909
Address: FLAT 5, MERLIN COURT, 66A GURNELL GROVE, LONDON, United Kingdom